Walking into Shanghai Tesla super factory: the president sits beside the production line, every screw can be traced back

记者一踏进工厂二楼的办公区，就看到特斯拉大中华区总裁朱晓彤正忙在他的"小书桌"前。桌子的一角放着他带到办公室的早餐。他的车站是这个开放办公区的第一个车站。在同一张桌子对面，他是公司的其他几位负责人。《解放日报》和《上官报》对他进行了专访

As soon as the reporter stepped into the office area on the second floor of the factory, he saw Zhu Xiaotong, President of Tesla Greater China, who was busy in front of his "small desk". On one corner of the desk was the breakfast he had brought to the office. His station was the first one in this open office area. At his same desk and opposite, he was several other persons in charge of the company. Jiefang Daily and Shangguan made an exclusive interview with him

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"首先，为了加强沟通，帮助打破等级观念，大家可以到别人的工作站，马上讨论问题，得到解决方案。事实上，这种有效的沟通方式极大地提高了生产力。

"First, in order to strengthen communication and help break the hierarchical concept, everyone can go to other people's work station, discuss problems immediately and get solutions. In fact, this efficient way of communication has greatly promoted productivity.

其次，为了在办公室营造公平、积极的工作氛围，我们可以看到对方的工作状态。很多人看到自己的同事工作非常努力，会受到感染和影响。

Second, in order to create a fair and positive working atmosphere in the office, we can see each other's work status. Many people see that their colleagues work very hard and will be infected and affected.

最后，这也是一种态度。我们仍然保持着创新创业公司的文化。效率和务实是公司的一种作风。"

Finally, it's also an attitude. We still maintain the culture of an innovative and entrepreneurial company. Efficiency and pragmatism are a style of the company. "

其次，工厂的管理团队也花了很多时间关注与质量有关的问题。我们的远程升级可以解决很多问题，这也是我们智能互联汽车的一大特点和优势。

Secondly, the management team of the factory also spent a lot of time to focus on quality related problems. Many problems can be solved by our remote upgrade, which is also a very big feature and advantage of our intelligent connected vehicle.

最后，得益于特斯拉的直销模式，客户的意见可以得到最直接的反馈。顾客对产品的认知最直接，体验最明显。无论是对我们的好的还是坏的反馈，我们都会迅速将其转化为新的服务或新的改进。"

Finally, thanks to Tesla's direct marketing mode, customers' opinions can be fed back most directly. Customers' cognition of a product is the most direct and their experience is the most obvious. Whether it's good or bad feedback to us, we quickly turn it into a new service or a new improvement. "

特斯拉大面积采用玻璃，工作人员正在安装y型玻璃。

Tesla has adopted glass in a large area, and the staff are installing the model y glass.

特斯拉企业大学校长刘洋正在录制一段解释这辆车的视频。除了向消费者介绍车辆的性能外，他还定期对企业员工进行培训，提高员工的专业技能和服务水平。

Liu Yang, President of Tesla enterprise university, is recording a video explaining the vehicle. In addition to introducing the performance of the vehicle to consumers, he also regularly trains employees in the enterprise to improve their professional skills and service level.

特斯拉如何吸引和留住人才？

How does Tesla attract and retain talents?

"我们称之为医药、食品、住房和交通。首先，我们为所有员工提供覆盖整个家庭（配偶和子女）的医疗保险服务。

"We call it medicine, food, housing and transportation. First of all, we provide all our employees with medical insurance services covering the whole family (spouse and children).

工厂里引进了许多国际连锁快餐品牌、便利店、咖啡馆等。食堂还提供各种套餐和土特产供员工选择。

In the factory, many international chain fast food brands, convenience stores, cafes and so on are introduced. The canteen also provides all kinds of packages and local specialties for employees to choose.

在居住方面，我要感谢政府和港口管理委员会为我们提供了大量的公租房、集体公寓和人才公寓。我还住在离工厂很近的公租房小区，这大大缩短了通勤时间。同时，临港新区人才落户政策和优先购房政策，对我们吸引和留住人才有很大帮助。

In terms of living, I would like to thank the government and the port management committee for providing us with a large number of public rental housing, collective apartments and talent apartments. I also live in a public rental housing community close to the factory, which greatly shortens the commuting time. At the same time, the policy of talents settling down in Lingang New District and the policy of giving priority to house purchase have greatly helped us to attract and retain talents.

在出行方面，我厂开通了数百条覆盖整个上海的常规公交线路，可以减少员工的交通焦虑，合理安排休息时间。

In terms of travel, our factory has opened hundreds of regular bus lines covering the whole of Shanghai, which can reduce the traffic anxiety of employees and reasonably arrange the rest time.

同时，如果我们的员工购买新车，可以赠送价值6万元左右的FSD（全自动辅助驾驶）。同时，我们还向所有员工开放员工股票购买计划。这种模式让每个人都更加与公司的命运息息相关。

At the same time, if our employees buy a new car, they can present about 60000 yuan worth of FSD (fully automatic assisted driving). At the same time, we also open the employee stock purchase plan to all employees. This mode makes everyone more tied to the fate of the company.

它还提供工作调动机会和必要的技术培训。与部分高校形成了校企合作关系。员工可以接受一些专业教育，甚至可以拿到文凭。"

It also provides job transfer opportunities and necessary technical training. It has formed a school enterprise cooperation relationship with some schools and universities. Employees can receive some professional education and even get diplomas. "

Link：https://new.qq.com/omn/20210301/20210301A00QVS00.html

update time：2021-03-01 10:41:45