Exclusive dialogue with female owners of Tesla's "roof protection": I didn't expect a car to buy itself

记者：李星编辑：裴建如

Reporter: Li Xing editor: Pei Jianru

"我从不后悔维护我对特斯拉的权利。当时采取的行为有点极端。在行政拘留的5天时间里，我深刻反思。在今后的维权过程中，我会更加注重方式方法。"4月29日晚，在距离特斯拉体验中心（郑州富达店）不到500米的一家酒店，《每日经济新闻》记者见到了上海车展期间"车顶保护"的客户——特斯拉女车主张亮（化名）。

"I have never regretted defending my rights to Tesla. The behavior adopted at that time was a little extreme. During the five days of administrative detention, I deeply reflected on it. In the process of safeguarding rights in the future, I will pay more attention to ways and methods. " On the evening of April 29, in a hotel less than 500 meters away from Tesla Experience Center (futa store in Zhengzhou), the reporter of daily economic news met the client of "roof protection" during the Shanghai Auto Show - Tesla female owner Zhang Liang (pseudonym).

图片来源：李星摄

Photo source: by Li Xing

张亮说，在行政拘留的5天里，她饿的时候一口饭也不吃，还喝水，"我一点也吃不下。我买了一辆车，但没想到自己也买了。"张亮告诉记者，正是因为当时她喜欢特斯拉，才给他们的车"上了粉"。买车后，她还拍了一张自画像，并推荐其他朋友购买。

Zhang Liang said that during the five days of administrative detention, she did not eat a mouthful of food and drank water when she was hungry" I can't eat at all. I bought a car, but I didn't expect to buy myself in. " Zhang Liang told reporters that it was because she liked Tesla at that time that she "powdered" their car. After buying the car, she also took a self portrait and recommended other friends to buy it.

记者了解到，4月28日至4月30日，张亮夫妇连续三天到郑州市市场监督管理局和郑州郑东新区市场监督管理局，就有关事项进行沟通，"我现在的诉求是要查明真相，维权到底"张亮说。

The reporter learned that from April 28 to April 30, Zhang Liang and his wife went to Zhengzhou market supervision and Administration Bureau and Zhengzhou Zhengdong New Area market supervision and Administration Bureau for three consecutive days to communicate on relevant matters" My appeal now is to find out the truth and safeguard rights to the end. " Zhang Liang said.

"声称怀孕"是自保吗？

"Claiming to be pregnant" is self insurance?

张亮说："我在两个月内经历了太多的维权事件，我的生活完全被特斯拉改写了。"。

"I have experienced too many rights events in two months, and my life has been completely rewritten by Tesla." Zhang Liang said.

今年上海车展的第一天，张亮身穿印有"刹车失灵"字样的T恤，站在特斯拉的头顶大喊"特斯拉刹车失灵"。张亮从上海警方获悉，因维权行为极端，以扰乱社会秩序罪被判处行政拘留5天。

On the first day of this year's Shanghai auto show, Zhang Liang, wearing a T-shirt with the words "brake failure", stood on the top of Tesla and yelled "Tesla brake failure". Zhang Liang was informed by Shanghai police that she was sentenced to administrative detention for five days for disturbing public order due to her extreme behavior in safeguarding her rights.

张亮说，从3月27日到4月19日，特斯拉都没有主动联系她，"他们连电话都没有，也没有微信。一开始，我决定去上海维权，所以想去特斯拉领导那里当面沟通解决这件事。当我赶到现场时，我听到保安用对讲机说，"车主来了"，但没有工作人员出来接电话。匆忙中，我站在车顶上。"张亮说。

Zhang Liang said that from March 27 to April 19, Tesla did not take the initiative to contact her" They don't even have a phone call or a wechat. At the beginning, I decided to go to Shanghai to protect my rights, so I wanted to go to Tesla leaders to communicate and solve this matter face to face. When I got to the scene, I heard the security guard say on the walkie talkie, "the owner of the car is here." but no staff came out to connect. In a hurry, I stood on the roof of the car. " Zhang Liang said.

"我确实说过"声称怀孕"。当时，作为一个女孩，我也很担心，担心自己会受伤，所以我说张亮说。

"I did say that about" claiming to be pregnant. ". At that time, as a girl, I was also worried and afraid that I would be hurt, so I said that Zhang Liang said.

据了解，事故发生后，张亮第一时间联系特斯拉，并与郑州富达店进行沟通，"每次只有一个答案：我们店是特斯拉的直营店，总部在上海。我们需要向上海总部领导申请答复。"张亮说，复读者的回复让她看不到希望，所以她最终决定直接去上海采访特斯拉的领导。

It is understood that after the accident, Zhang Liang contacted Tesla for the first time and communicated with Zhengzhou futa store" There is only one answer each time: our store is a direct store of Tesla, and its headquarters is in Shanghai. We need to apply with the leader of the Shanghai headquarters to reply. " Zhang Liang said that the reply of the repeater made her see no hope, so she finally decided to go to Shanghai to have an interview with Tesla leaders directly.

图片来源：李星摄

Photo source: by Li Xing

值得一提的是，特斯拉在最新声明中表示，"自今年2月以来，我们一直在尽最大努力与张女士及其家人积极沟通。"

It is worth mentioning that Tesla said in its latest statement, "since February, we have been doing our best to actively communicate with Ms. Zhang and her family."

"事故发生后，我们一直是主动的。有一段时间，我每天早上去特斯拉店，下午6点就走，比店内销售更准时。我一再要求提供数据，但特斯拉的工作人员没有给我答案。"张亮说。

"Since the accident, we have always been the initiative. For a period of time, I went to Tesla store every morning and left at 6 p.m., which was more punctual than in store sales. I repeatedly asked for the data, but the Tesla staff didn't give me an answer. " Zhang Liang said.

车主质疑数据，提出三点要求

Car owners question the data and put forward three demands

值得注意的是，随着"车顶维权"事件的发酵，特斯拉被勒令向车主提供车辆数据。最后，4月22日，特斯拉在事故发生前一分钟公布了张良的车辆数据，并做了文字说明。

It is worth noting that with the fermentation of the "roof rights" incident, Tesla was ordered to provide vehicle data to car owners. Finally, on April 22, Tesla released the data of Zhang Liang's vehicle one minute before the accident, and made a text explanation.

图片来源：李星摄

Photo source: by Li Xing

声明显示，司机最后一次踩刹车踏板时，车速为118.5公里/小时。司机踩下刹车踏板后，车速继续下降。相撞前，车速降至48.5公里/小时。

The statement showed that when the driver pressed the brake pedal for the last time, the speed of the vehicle was 118.5 km / h. After the driver stepped on the brake pedal, the speed continued to decrease. Before the collision, the speed decreased to 48.5 km / h.

"我看着车因为'刹车失灵'直接撞到前面的车，最后停在水泥栅栏上。特斯拉表示，存在超速车辆和违章行为只是他们的单方面表态，交警并没有得出这样的结论。我父亲是个有35年驾驶经验的老司机。他知道最基本的交通规则，不会拿家里的生活开玩笑。"张亮说。

"I watched the car directly hit the vehicle in front because of" brake failure "and finally stopped on the concrete fence. Tesla said the existence of speeding vehicles and violations is only their unilateral statement, the traffic police did not come to such a conclusion. My father is an old driver with 35 years of driving experience. He knows the most basic traffic rules and doesn't joke about the life of his family. " Zhang Liang said.

对于特斯拉反馈的"事发时车主在副驾驶上玩手机"一事，张亮表示，在听到父亲喊"刹车失灵"之前，她确实在玩手机，但听到父亲喊"刹车失灵"之后，我看到父亲踩了两个刹车后，汽车没有刹车，但还是像子弹一样向前开。"张亮说。

Regarding Tesla's feedback that "the car owner was playing with the mobile phone on the co pilot at the time of the incident", Zhang Liang said that she was really playing with the mobile phone before she heard her father shout "brake failure"" But after hearing my father yell "brake failure", I saw that after my father stepped on his two brakes, the car didn't brake, but still went forward like a bullet. " Zhang Liang said.

"特斯拉未经本人和家人允许发布车辆驾驶数据，严重侵犯了我的隐私。虽然有一叠打印出来的数据，但特斯拉提供的数据缺少一些关键数据，比如制动踏板位移、油门踏板位移、电机扭矩等。"张亮认为，尽管特斯拉最近连续发布了几份官方声明，但对于特斯拉提出的在事故发生前半小时内提供完整驾驶数据的要求，特斯拉从未做出正面回应。

"Tesla has seriously violated my privacy by releasing vehicle driving data without the permission of myself and my family. Although there is a stack of data printed out, the data provided by Tesla lacks a number of key data, such as brake pedal displacement, accelerator pedal displacement, motor torque and so on. " Zhang Liang believes that although Tesla has recently issued several official statements in succession, it has never responded positively to its request to provide complete driving data within half an hour before the accident.

此外，张亮认为，特斯拉接连发表道歉声明主要是回应公众评论，而不是满足她的个人要求，"特斯拉在第一次宣布道歉后的第二天下午（4月21日）来找我，说我在展厅踩了车，问我是否愿意付钱。"张亮说。

Moreover, Zhang Liang believes that Tesla's successive apology statements are mainly in response to public comments, rather than to meet her personal demands" Tesla came to me the next afternoon (April 21) after the first announcement of apology, saying that I had trampled on the car in the exhibition hall and asked if I would pay for it. " Zhang Liang said.

记者了解到，从4月28日起，郑东新区市场监督管理局再次对双方进行了进一步协调沟通，"两天前，监管局正在与张女士（张亮）夫妇进行沟通，了解他们的需求。今天（4月30日），双方正式会晤并进行了简单沟通。沟通的具体结果仍不得而知。"一位不愿透露姓名的知情人士告诉记者。

The reporter learned that from April 28, the market supervision and Administration Bureau of Zhengdong New Area once again conducted further coordination and communication between the two sides" Two days ago, the regulatory bureau was communicating with Ms. Zhang (Zhang Liang) and his wife and understanding their needs. Today (April 30), the two parties formally met and had a simple communication. The specific result of the communication is still unknown. " A person familiar with the matter, who declined to be named, told reporters.

"目前，公司和车主还在调解的基础上。我们也希望尽快解决这个问题，越快推广第三方检测越好。"特斯拉中国官方表示。

"At present, the company and the car owners are still based on mediation. We also hope to solve this problem as soon as possible, and the faster we can promote the third-party testing, the better. " Tesla China official said.

面对记者，张亮表达了自己的呼吁，"首先，特斯拉全球副总裁托伦公开表示，我希望特斯拉给予巨额赔偿。我希望她能拿出证据。如果没有证据，她需要向我公开道歉；其次，特斯拉至今还没有提供完整的数据。我需要他们在事故发生前半小时内尽快提供完整的原始驾驶数据，积极回应我的询问，履行承诺；至于特斯拉未经我许可发布驾驶数据侵犯个人隐私，我希望在政府相关部门的协调下，个人权益能够得到相应的保护。"张亮说。

In the face of reporters, Zhang Liang expressed her appeal" First of all, toreen, Tesla's global vice president, said publicly that I want huge compensation from Tesla. I hope she can come up with evidence. If there is no evidence, she needs to give me a public apology; Secondly, Tesla has not provided complete data so far. I need them to provide complete original driving data within half an hour before the accident as soon as possible, respond positively to my queries and fulfill their commitments; As for Tesla's violation of personal privacy by releasing driving data without my permission, I hope that under the coordination of relevant government departments, personal rights and interests can be protected accordingly. " Zhang Liang said.

Link：https://new.qq.com/omn/20210501/20210501A00EDX00.html

update time：2021-05-01 10:46:34